Mike Beversluis

Sunday, November 27, 2005

IVR Cheat Sheet by Paul English [1]



Here is a cheat sheet [2] of numbers and buttons to break out of automated customer service answering loops. (using a speak'n'spell to communicate with the resulting human representative would be, I think, counter productive.) (h/t sg)

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1. Alternate title = Press 1 three times, then say "Open Sesame"

2. Wrong link to random book on Japanonomics replaced with new and improved correct link.

1 Comments:

  • Yeah … just heard about this Paul English sheet. Not sure if it is any good, but it seems that one of companies in the IVR industry (www.angel.com) has posted a direct response to it at http://www.angel.com/ivrcheatsheet/index.jsp .

    By Anonymous Anonymous, at 02 December, 2005 17:26  

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